Question 1

How does pricing work? What do I need to pay?

Accepted Answer

It's two separate purchases:

1) One-time payment for the mobile app. Choose a Starter ($399), Pro ($699) or Full ($999) plan and buy it once. The Full plan also includes the source code of your mobile app.

2) Monthly platform subscription. For the app to work with our backend (maps, server, trips, dashboard) you pay a monthly fee. From $15/month (Basic) up to $70/month (Enterprise).

The monthly subscription keeps the day-to-day operation running on every plan.

Starter and Pro: The app published in your name —in your own Google Play or App Store console and under your own package— is yours. The code and the platform belong to CabGo, which grants you a license to use them while you have an active subscription.

Full: On top of that, you receive the source code of your app (the mobile app) as a ZIP file, with a license to modify it and use it for your own app. The license does not include reselling or redistributing it.

The backend and the platform (dashboard, API, servers, trip and payment engine) are not handed over on any plan, Full included: they remain CabGo's and we operate them with your monthly subscription.

If CabGo stops providing the service, we give you at least 90 days' notice and you receive the source code of your app, whatever your plan.

Question 2

What happens if I exceed the included trips?

Accepted Answer

Your service keeps running past the quota: each extra trip is billed at your plan's per-trip rate. When the overage grows (1.5 times the quota), we charge it in advance to your saved card or send a payment link; only if that charge stays unpaid and you reach 3 times the quota is the account paused until you pay it. You can monitor your usage from the dashboard at any time.

Question 3

Do unused trips carry over to the next month?

Accepted Answer

No. Included trips reset at the start of each billing cycle. If you don't use all your included trips in a given month, the surplus does not carry over. If you exceed them, the additional trip fee for your plan applies.

Question 4

Can I change my plan later?

Accepted Answer

Yes, at any time. If you pay by card: an upgrade applies immediately and only the prorated difference for the period is charged; a downgrade keeps your current plan until the end of the period already paid and the new one starts at the next renewal, with no refund or credit. If your monthly plan has a coupon or you pay by another method (dLocal, cash), the new plan starts once its payment is confirmed and opens a new period from that day.

Question 5

Is there a contract or minimum commitment?

Accepted Answer

No, all our plans are monthly with no commitment contract. You can cancel whenever you want.

Question 6

How does the mobile app work?

Accepted Answer

The mobile app is purchased with a one-time payment. Starter ($399) includes Android only (APK + AAB for Google Play). Pro ($699) adds iOS (IPA for App Store). Full ($999) includes everything plus the source code of your mobile app (ZIP). Additionally, you need an active monthly subscription to operate the platform (maps, server, infrastructure).

Question 7

Can I publish the app myself?

Accepted Answer

Yes, and it's fairly simple. The admin panel connects with Google Play and the App Store so you can generate screenshots and publish the app manually step by step. Keep in mind that store fees are the client's responsibility (not included): Google Play charges $25 USD one-time, and Apple App Store charges $99 USD per year for the developer account.

Question 8

What does the Full plan with source code include?

Accepted Answer

The Full plan ($999) includes everything in Pro (Android and iOS). On top of that, you receive the source code of your app (the mobile app) as a ZIP file, with a license to modify it and use it for your own app. The license does not include reselling or redistributing it. The backend and the platform (dashboard, API, servers, trip and payment engine) are not handed over on any plan, Full included: they remain CabGo's and we operate them with your monthly subscription.

Question 9

Cost per build after publishing

Accepted Answer

No charge. After publishing there is no per-build charge. Changes that require recompiling the app (new features, fixes, visual changes) are coordinated through support; changes you make from the dashboard (fares, zones, content) do not require a build.

Question 10

What happens if CabGo stops providing the service?

Accepted Answer

If CabGo stops providing the service, we give you at least 90 days' notice and you receive the source code of your app, whatever your plan. The backend and the platform are not handed over.

Question 11

What does "unlimited drivers" mean?

Accepted Answer

There's no limit on the number of drivers you can register and manage on the platform. Your monthly fee is based on the number of trips, not the number of drivers.

Question 12

Do you offer custom plans?

Accepted Answer

Yes, for operations with more than 5,000 monthly trips we offer custom plans with special pricing. Contact us via WhatsApp for more information.

Question 13

How does the trial period work?

Accepted Answer

You can request a free demo where we show you the entire platform in action. No credit card is required for the demo.

Question 14

Are payments secure?

Accepted Answer

Absolutely. We use Stripe to process payments, which meets the highest PCI DSS security standards. Card data is never stored on our servers.

When	What	Amount
Today	First installment of the app plan	100 USD
On the agreed dates	3 installments	Starter: about 100 USDPro: about 200 USDFull: about 300 USD
Every month	BASIC monthly plan: includes 300 trips; above that, 0.05 USD per trip	15 USD/month
To Google, in your name	Google Play account, one time	25 USD
To Apple, in your name (iOS only)	Apple Developer, every year	99 USD/year

Feature	Basic	Professional	Enterprise
Drivers	Unlimited	Unlimited	Unlimited
Trips included/month	300	1,000	3,500
Cost per extra trip	$0.05 USD	$0.03 USD	$0.02 USD
Full dashboard
WhatsApp Business API
Real-time map
Driver management
Push notifications
Face verification
Automatic PDF receipts
Reports & export

Feature	Starter	Pro	Full
Custom branding
APK (direct distribution)
AAB (Google Play Store)
Push notifications
Full dashboard
iOS compilation (IPA)
Mobile app source code (ZIP)
Price	$399	$699	$999

Pay only for what you use

Basic

Professional

Enterprise

Custom Mobile App

Starter

Pro

Full

Store fees (not included)

What you pay

What you get and who owns it

Comparison

Compare app plans

FAQ

Need a custom plan?